Türkçe
Faculty of Tourism Department of Travel Management

Qualification Awarded

Students are entitled to have an undergraduate certificate/diploma who are succesfully complete programme courses (total 240 ECTS) and achieve at least 2.00 GPA from 4.00 grade system.

Specific Admission Requirements

Admission to the school is arranged within the framework of Turkish Higher Education Council Law and decisions. Students are admitted to the school in accordance with the Higher Education Entrance Examination (YGS) and Undergraduate Placement Examination results determined by the Student Selection and Placement Center (ÖSYM) in Ankara. Documents required for the registration; 1 – High school diploma or its equivalent, 2 - Student placement examination result determined by the Student Selection and Placement Centre (ÖSYM) .

Qualification Requirements

Students must obtain a grade point average of at least 2.00 out of 4.00 and successfully pass all courses on the programme (equivalent to a total of 240 ECTS).

Recognition of Prior Learning

Recognition of prior non-formal and in-formal learning is at the beginning stage in Turkish Higher Education Institutions. Exams of exemption are organised at the start of each year at the University for the courses of English Language and Computer Skills. The students who have completed the proficiencies for these courses on his/her own or through other means, and believe that they have achieved the learning outcomes specified are given the right to take the exemption exam. The students who achieve a passing grade from these exams are held exempt from the related course in the curriculum.

History

Muğla Sıtkı Koçman University, School of Tourism and Hotel Management was established in 1992 and started to take students in 2001-2002 academic year. From 2014 onwards, he started to give education and training as a faculty. The students who are demanding in our faculty are given one year of English language preparation and four years of undergraduate degree in tourism and hospitality education. Forty workdays constitute part of the training. In our faculty, students exchange with many universities in the national and international area within the framework of Farabi and Erasmus programs. There are three departments in our faculty: Travel Management Department, Hospitality Management Department and Food and Beverage Management Department.

Profile of the Programme

The curricula aim to train qualified staff administrative personal for tourism industry by supplying contemporary, scientific and quality education and training based on universal and scientific principles.

Program Outcomes

1- It has comprehensive and systematic knowledge of concepts, theories, principles and phenomena in its field and in close disciplines.
2- It has knowledge of Internal and external environmental factors of the organizations in the field, relationships and interactions between departments of the organizations, politics and strategies of the organizations.
3- It has knowledge of legal regulations, occupational standards and practices in its field.
4- It performs planning, organizing, coordinating, directing and controlling functions related to the field.
5- It analyzes the service delivery processes related to the field, plans, implements, audits and restructures and improves the service processes when necessary.
6- Uses service delivery policies and strategies related to the field, performs, audits, develops and evaluates service processes in a satisfactory manner to the consumer, finds solutions to problems that affect the service process and develops and uses consumer satisfaction measurement tools.
7- Performs projects and research plans using appropriate research methods in relation to issues and issues related to the field, and presents the results in a clear and understandable way
8- Define, use and maintain the physical environment, tools and technologies related to the field.
9- It analyzes the information by using the techniques known in the field related to the problems related to the field, evaluates the different options with a critical approach in solving the problems and solves the unpredictable and complex problems.
10- Follows developments and applications related to the field and uses them in practice.
11- Work as team member, take responsibility and direct team
12- Manage occupational and technic activities or projects with associates in the field in unexpected situation.
13- Communicate as written and verbal in a foreign language (“European Language Portfolio Global Scale”, Level B1)
14- Use computer software, IT and CT technologies (ECDL-A“European Computer Driving Licence”, Advanced Level)
15- Depend on ethical values with associates in the field and have social responsibility.

Exam Regulations & Assesment & Grading

% 40 percent of the midterm grade and % 60 percent of the final exam grade add up to the overall passing grade. Students are required to take a mid-term examination and/or complete other assigned projects/homework during the semester and, additionally, are required to take a final examination and/or complete a final project for course evaluation.The assessment for each course is described in detail in “Individual Course Description”. The midterm examinations are compacted and given in the 8th week of the semester. In addition to midterm examinations and other work, students are required to take a final examination. Final examinations are held at the appropriate place and hour as decided. Forty percent of the midterm grade and sixty percent of the final exam grade add up to the overall passing grade. Students must attend classes, practices and examinations. Students' attendance is followed by the Instructor of the course. Scores Mid-term/Final Grades Coefficient 90-100 AA 4; 85-89 BA 3,5; 80-84 BB 3; 75-79 CB 2,5; 70-74 CC 2; 65-69 DC 1,5; 60-64 DD 1; 50-59 FD 0,5; 49 and below FF 0

Graduation Requirements

Students must obtain a grade point average of at least 2.00 out of 4.00 and successfully pass all courses on the programme (equivalent to a total of 240 ECTS).

Occupational Profiles of Graduates

The main aim of the Department of Travel Management is to train entrepreneur and manager candidates who will meet the needs of the business world, especially in the tourism sector in strategic and managerial decision-making. To this end, students are equipped with knowledge and skills related to two foreign languages, one in English, information technology, tourism sector and tourism businesses, modern business administration and management.

Access to Further Studies

For graduation, it is required to pass all courses in the programme (240 ECTS), have a GPA of at least 2.00, complete the graduation dissertation successfully and complete 20 work-day internship in tourism firms.

Mode of Study

The aim of the Department of Travel Management is to educate individuals who will provide appropriate services to their customers in accordance with the generally accepted principles of today's tourism management and who will be able to direct the sector with the ideas that they have developed and the projects they have developed. They are qualified, speak foreign languages, live culturally harmonious problem, loyal to ethical principles. The Department of Travel Management aims to develop human resources to be accepted both academically and professionally as well as academically and academically at the national and international level with the quality of education.

Programme Director

Associate Prof.Dr. Doğan KUTUKIZ

ECTS Coordinator

Course Structure Diagram with Credits

1. Year - 1. Term
Course Unit Code Course Unit Title Course Type Theory Practice ECTS Print
ENF1805 USE OF BASIC INFORMATION TECHNOLOGY Required 3 0 3
KON1803 GENERAL TOURISM Required 2 0 3
TDB1801 TURKISH LANGUAGE I Required 2 0 2
TDBY1801 TURKISH LANGUAGE I Required 0 0 2
YDB1823 BASIC ENGLISH I Required 8 0 8
İKT1815 INTRODUCTION TO ECONOMICS I Required 3 0 5
İŞL1805 INTRODUCTION TO MANAGEMENT SCIENCE Required 3 0 5
İŞL1811 GENERAL ACCOUNTING Required 3 0 4
       
1. Year - 2. Term
Course Unit Code Course Unit Title Course Type Theory Practice ECTS Print
SYH1004 TRAVEL MANAGEMENT PROFESSIONAL PACKAGE PROGRAM USE Required 3 0 5
SYH1008 ACCOUNTING PRACTICES IN TRAVEL AGENCY Required 3 0 5
SYH1518 Seaway Management Elective 2 0 5
SYH1520 TOURISM AND ENVIRONMENT Elective 2 0 5
SYH1522 TOURISM POLICY AND PLANNING Elective 2 0 5
TDB1802 TURKISH LANGUAGE II Required 2 0 2
YDB1824 BASIC ENGLISH II Required 8 0 8
İKT1810 INTRODUCTION TO ECONOMICS II Required 3 0 5
       
2. Year - 1. Term
Course Unit Code Course Unit Title Course Type Theory Practice ECTS Print
AST2903 ART HISTORY Elective 2 0 5
ATB2801 ATATURK'S PRINCIPLES AND REVOLUTION HISTORY I Required 2 0 2
ATBY2801 ATATURK'S PRINCIPLES AND REVOLUTION HISTORY I Required 0 0 2
KON2901 CONGRESS AND FAIR MANAGEMENT Elective 2 0 5
SYH2005 GENERAL MARKETING Required 3 0 5
SYH2007 TRAVEL AGENCIES AND TOUR OPERATORS Required 3 0 5
SYH2009 TURKEY TOURISM GEOGRAPHY Required 2 0 5
SYH2505 TICKETING TECHNIQUES I Elective 2 0 5
YDB2823 BASIC ENGLISH III Required 8 0 8
YİŞ2907 CATERING IN TRAVEL AGENCY Elective 2 0 5
İSG2901 Work Health and Security Elective 2 0 3
İŞL2903 BUSINESS MATHEMATICS Elective 2 0 5
       
2. Year - 2. Term
Course Unit Code Course Unit Title Course Type Theory Practice ECTS Print
AST2904 ARCHAEOLOGY AND ANATOLIAN CIVILIZATIONS Elective 2 0 5
ATB2802 ATATURK'S PRINCIPLES AND REVOLUTION HISTORY II Required 2 0 2
HEM2904 HEALTH AND FIRST AID Elective 2 0 5
KON2904 COMMUNICATION AND CUSTOMER RELATIONS IN TOURISM MANAGEMENT Elective 2 0 5
SYH2004 MARKETING OF TOURISM Required 3 0 5
SYH2008 VOCATIONAL TRAINING (20 working days) Required 5 0 5
SYH2010 MANAGEMENT AND ORGANIZATION IN TRAVEL ENTERPRISES Required 3 0 5
SYH2506 PRICING IN TRAVEL AGENCY Elective 2 0 5
SYH2510 AIRWAY MANAGEMENT Elective 2 0 5
SYH2512 TICKETING TECHNIQUES II Elective 2 0 5
YDB2824 BASIC ENGLISH IV Required 8 0 8
       
3. Year - 1. Term
Course Unit Code Course Unit Title Course Type Theory Practice ECTS Print
KAY3907 FUNDAMENTALS OF LAW Elective 3 0 5
KON3901 ENTREPRENEURSHIP IN THE FIELD OF TOURISM Elective 3 0 5
KON3903 FINANCIAL MANAGEMENT IN TOURISM MANAGEMENT Elective 3 0 5
KON3905 HUMAN RESOURCES MANAGEMENT IN TOURISM MANAGEMENT Elective 3 0 5
KON3907 HUMAN RESOURCES MANAGEMENT IN TOURİSM ENTERPRISES Elective 3 0 5
KON3909 ENTREPRENEURSHIP IN TOURISM Elective 3 0 5
KON3911 FINANCIAL MANAGEMENT IN TOURISM ENTERPRISES Elective 3 0 5
SYH3001 TOUR ORGANIZATION AND MANAGEMENT Required 3 0 5
SYH3503 ECONOMY OF TOURISM Elective 3 0 5
SYH3505 TOURISM ECONOMICS Elective 3 0 5
TAR3901 TURKISH HISTORY Elective 3 0 5
YDB3801 PROFESSIONAL ENGLISH I Required 6 0 7
YDB3803 GERMAN I Required Elective 3 0 3
YDB3805 FRENCH I Required Elective 3 0 3
YDB3807 RUSSIAN I Required Elective 3 0 3
       
3. Year - 2. Term
Course Unit Code Course Unit Title Course Type Theory Practice ECTS Print
AST3902 MYTHOLOGY Elective 3 0 5
KON3804 RESEARCH METHODS IN TOURISM Required 3 0 5
KON3902 SMES IN TOURISM Elective 3 0 5
KON3904 PRODUCT DIVERSIFICATION IN TOURISM Elective 3 0 5
KON3908 PRODUCT DIVERSIFICATION IN TOURISM Elective 3 0 5
SYH3010 VOCATIONAL TRAINING (20 working days) Required 3 0 5
SYH3502 TOURISM LEGISLATION Elective 3 0 5
SYH3504 AIRPORT MANAGEMENT Elective 3 0 5
SYH3506 CONSUMER BEHAVIOUR IN TOURISM Elective 3 0 5
SYH3508 EUROPEAN union AND TOURISM Elective 3 0 5
SYH3510 SPECIAL INTEREST TOURISM Elective 3 0 5
SYH3512 YACHT AND MARINA OPERATIONS Elective 3 0 5
SYH3514 CONSUMER BEHAVIOUR Elective 3 0 5
SYH3916 EUROPEAN union AND TOURISM Elective 3 0 5
YDB3802 PROFESSIONAL ENGLISH II Required 6 0 7
YDB3804 GERMAN II Required Elective 3 0 3
YDB3806 FRENCH II Required Elective 3 0 3
YDB3808 RUSSIAN II Required Elective 3 0 3
       
4. Year - 1. Term
Course Unit Code Course Unit Title Course Type Theory Practice ECTS Print
KON4801 STRATEGIC MANAGEMENT IN TOURISM ENTERPRISES Required 3 0 5
KON4901 INVESTMENT PROJECTS ANALYSIS IN TOURISM MANAGEMENT Elective 3 0 5
KON4903 HOSPITALITY MANAGEMENTES MANAGEMENT Elective 3 0 5
KON4907 CURRENT MANAGEMENT TECHNIQUES IN TOURISM ENTERPRISES Elective 3 0 5
KON4909 E-COMMERCE IN TOURISM Elective 3 0 5
SYH4503 WORLD TOURISM GEOGRAPHY Elective 3 0 5
SYH4505 TOURISM SOCIOLOGY Elective 3 0 5
SYH4507 CULTURAL HERITAGE MANAGEMENT Elective 3 0 5
SYH4509 QUALITY MANAGEMENT IN TOURISM Elective 3 0 5
SYH4511 RETURN MANAGEMENT IN TOURISM ENTERPRISES Elective 3 0 5
SYH4513 TOURISM SOCIOLOGY Elective 3 0 5
SYH4515 WORLD TOURISM GEOGRAPHY Elective 3 0 5
SYH4901 Quality Management in Tourism Management Elective 3 0 5
TAR4901 HISTORY OF RELIGIONS Elective 3 0 5
YDB4801 VOCATIONAL ENGLISH III Required 6 0 7
YDB4803 GERMAN III Required Elective 3 0 3
YDB4805 FRENCH III Required Elective 3 0 3
YDB4807 RUSSIAN III Required Elective 3 0 3
ÇEİ4903 WORK AND SOCIAL SECURITY LAW Elective 3 0 5
İŞL4905 COMMERCIAL LAW Elective 3 0 5
       
4. Year - 2. Term
Course Unit Code Course Unit Title Course Type Theory Practice ECTS Print
KON4802 INTERNATIONAL TRAVEL MANAGEMENT Required 3 0 5
KON4902 CAREER MANAGEMENT IN TOURISM ENTERPRISES Elective 3 0 5
KON4904 ORGANIZATIONAL BEHAVIOUR IN TOURISM ENTERPRISES Elective 3 0 5
KON4906 CURRENT ISSUES IN TOURISM Elective 3 0 5
KON4908 DISABILITY AND TOURISM Elective 3 0 5
KON4910 DISABILITY AND TOURISM Elective 3 0 5
REK4902 RECREATION AND ANIMATION IN TOURISM MANAGEMENT Elective 3 0 5
SYH4502 TOURIST GUIDANCE Elective 3 0 5
SYH4504 ETHICS IN TOURISM ENTERPRISES Elective 3 0 5
SYH4512 SUSTAINABLE TOURISM Elective 3 0 5
SYH4514 CURRENT ISSUES IN TOURISM Elective 3 0 5
SYH4516 SUSTAİNABLE TOURISM Elective 3 0 5
YDB4802 PROFESSIONAL ENGLISH IV Required 6 0 7
YDB4804 GERMAN IV Required Elective 3 0 3
YDB4806 FRENCH IV Required Elective 3 0 3
YDB4808 RUSSIAN IV Required Elective 3 0 3
İKT4910 TURKISH ECONOMY Elective 3 0 5
       
 

Evaluation Questionnaires

Course & Program Outcomes Matrix

1. Year - 1. Term
Ders AdıPy1Py2Py3Py4Py5Py6Py7Py8Py9Py10Py11Py12Py13Py14Py15
USE OF BASIC INFORMATION TECHNOLOGY324323454534344
TURKISH LANGUAGE I511111434532224
TURKISH LANGUAGE I               
BASIC ENGLISH I232545454454444
INTRODUCTION TO ECONOMICS I555555555555445
INTRODUCTION TO MANAGEMENT SCIENCE 542222333435433
GENERAL ACCOUNTING445443333454334
                
1. Year - 2. Term
Ders AdıPy1Py2Py3Py4Py5Py6Py7Py8Py9Py10Py11Py12Py13Py14Py15
TRAVEL MANAGEMENT PROFESSIONAL PACKAGE PROGRAM USE141134143444154
ACCOUNTING PRACTICES IN TRAVEL AGENCY544111134433134
Seaway Management544443334444414
TOURISM AND ENVIRONMENT443111313433114
TOURISM POLICY AND PLANNING544444444444344
TURKISH LANGUAGE II511111434532224
BASIC ENGLISH II344454432334544
INTRODUCTION TO ECONOMICS II542222333433234
                
2. Year - 1. Term
Ders AdıPy1Py2Py3Py4Py5Py6Py7Py8Py9Py10Py11Py12Py13Py14Py15
ART HISTORY511111333221114
ATATURK'S PRINCIPLES AND REVOLUTION HISTORY I522333312131114
ATATURK'S PRINCIPLES AND REVOLUTION HISTORY I               
CONGRESS AND FAIR MANAGEMENT434343434343434
GENERAL MARKETING544444 41444414
TRAVEL AGENCIES AND TOUR OPERATORS555555555544555
TURKEY TOURISM GEOGRAPHY511111434433114
TICKETING TECHNIQUES I434444354534454
BASIC ENGLISH III333454434224544
CATERING IN TRAVEL AGENCY445555555434244
Work Health and Security               
BUSINESS MATHEMATICS214511212321221
                
2. Year - 2. Term
Ders AdıPy1Py2Py3Py4Py5Py6Py7Py8Py9Py10Py11Py12Py13Py14Py15
ARCHAEOLOGY AND ANATOLIAN CIVILIZATIONS532433312132114
ATATURK'S PRINCIPLES AND REVOLUTION HISTORY II522333312111114
HEALTH AND FIRST AID524222223443434
COMMUNICATION AND CUSTOMER RELATIONS IN TOURISM MANAGEMENT544444312241115
MARKETING OF TOURISM544444413332115
VOCATIONAL TRAINING (20 working days)515551153433313
MANAGEMENT AND ORGANIZATION IN TRAVEL ENTERPRISES544445412253114
PRICING IN TRAVEL AGENCY534443322332115
AIRWAY MANAGEMENT534444234434344
TICKETING TECHNIQUES II434444354534454
BASIC ENGLISH IV222334554545444
                
3. Year - 1. Term
3. Year - 2. Term
Ders AdıPy1Py2Py3Py4Py5Py6Py7Py8Py9Py10Py11Py12Py13Py14Py15
MYTHOLOGY511111111 11114
RESEARCH METHODS IN TOURISM511115513413134
SMES IN TOURISM533433312441114
PRODUCT DIVERSIFICATION IN TOURISM544532232333222
PRODUCT DIVERSIFICATION IN TOURISM232232223222322
VOCATIONAL TRAINING (20 working days)555555555555555
TOURISM LEGISLATION535211114121144
AIRPORT MANAGEMENT532222225325114
CONSUMER BEHAVIOUR IN TOURISM533333541133215
EUROPEAN union AND TOURISM444223332233333
SPECIAL INTEREST TOURISM121222133212221
YACHT AND MARINA OPERATIONS254445551122233
CONSUMER BEHAVIOUR443322322344544
EUROPEAN union AND TOURISM334454455444333
PROFESSIONAL ENGLISH II442233322322444
GERMAN II 333542232223223
FRENCH II111131323211122
RUSSIAN II122235544422232
                
4. Year - 1. Term
Ders AdıPy1Py2Py3Py4Py5Py6Py7Py8Py9Py10Py11Py12Py13Py14Py15
STRATEGIC MANAGEMENT IN TOURISM ENTERPRISES554543 13143111
INVESTMENT PROJECTS ANALYSIS IN TOURISM MANAGEMENT533433312441111
HOSPITALITY MANAGEMENTES MANAGEMENT543444423443111
CURRENT MANAGEMENT TECHNIQUES IN TOURISM ENTERPRISES521341134111111
E-COMMERCE IN TOURISM555511232541232
WORLD TOURISM GEOGRAPHY532433312132114
TOURISM SOCIOLOGY511514515123115
CULTURAL HERITAGE MANAGEMENT532433312132114
QUALITY MANAGEMENT IN TOURISM423242324234423
RETURN MANAGEMENT IN TOURISM ENTERPRISES554534131431111
TOURISM SOCIOLOGY444323442324233
WORLD TOURISM GEOGRAPHY444444312445454
Quality Management in Tourism Management544443413143111
HISTORY OF RELIGIONS511111111111114
VOCATIONAL ENGLISH III212542325412354
GERMAN III554441555441111
FRENCH III 111111111111511
RUSSIAN III121112111211111
WORK AND SOCIAL SECURITY LAW535311111311114
COMMERCIAL LAW53 433312311114
                
4. Year - 2. Term
Ders AdıPy1Py2Py3Py4Py5Py6Py7Py8Py9Py10Py11Py12Py13Py14Py15
INTERNATIONAL TRAVEL MANAGEMENT551544314534113
CAREER MANAGEMENT IN TOURISM ENTERPRISES544445544554454
ORGANIZATIONAL BEHAVIOUR IN TOURISM ENTERPRISES544543413443113
CURRENT ISSUES IN TOURISM532143213511112
DISABILITY AND TOURISM434444444533125
DISABILITY AND TOURISM435444434533125
RECREATION AND ANIMATION IN TOURISM MANAGEMENT542455144253111
TOURIST GUIDANCE422155154354111
ETHICS IN TOURISM ENTERPRISES415111113111115
SUSTAINABLE TOURISM545455544545454
CURRENT ISSUES IN TOURISM 444342234452324
SUSTAİNABLE TOURISM444454455555454
PROFESSIONAL ENGLISH IV222222222222522
GERMAN IV111111112121512
FRENCH IV111111111111511
RUSSIAN IV222222222112521
TURKISH ECONOMY555111114111112
                
 

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