Ortaca Vocational School Programme of Tourism and Hotel Management

Qualification Awarded

The students who successfully complete the program are awarded the degree of Associates of Arts in Tourism and Hotel Management.

Specific Admission Requirements

Within the framework of the regulations determined by the Higher Education Institution (YÖK), student admission to this program is made through the central examination system called ÖSYS. Students are placed in the relevant programs by the Student Selection and Placement Center according to the scores they get from this exam after they notify the program preferences they want to study.

Qualification Requirements

To achieve weighted grade point average (GPA) of at least 2.00 on 4.00 to complete all the courses (120 ECTS) exist in the program,successfully. In addition, at the end of the 1. and 2. classes each 30 days working internship must be successfully completed

Recognition of Prior Learning

At Muğla Sıtkı Kocman University, full-time students can be exempted from some courses within the framework of the related bylaws. If the content of the course previously taken in another institution is equivalent to the course offered at Muğla Sıtkı Kocman University, then the student can be exempted from this course with the approval of the related faculty/graduate school after the evaluation of the course content.

History

Tourism and Hotel Management Program operates under the departmant of Hotel, Restaurant and Catering Services in Vocational School of Ortaca. This program was established in 1994-1995 Education Period and the program still pulls increasing number of students.

Profile of the Programme

Main objectives of the Tourism and Hotel Management Programme is to train well educated individual who; is capable of at least one language in advanced level, with adequate know-how about basic tourism and management, has abilities of communication and direction to question, is aptitude to teamwork and good at human relations.

Program Outcomes

1- Assists co-workers and they help them to develop by training their subordinates.
2- Defines the basic concepts related to tourism and hotel management.
3- Use the foreign language knowledge in the sector, which they have learnt at school and intership practices.
4- Know how to operate computer automation systems in hotels and use these systems efficiently.
5- Know how to organize and provide accommodation, food and beverage services and other services provided by the hotel companies.
6- In exceptional cases, s/he helps colleagues by fulfilling the duties of others.
7- With the theoretical and practical exprience obtained,they are able to analyse and provide solutions to the problems encountered of the sector. Communicate efficiently and positively with their juniors and seniors.
8- Have ability to work under high work load, stress and pressure.
9- Prepares reports with regarding to his/her task and presents them to his/her higher authority.
10- Know the legal arrangements and professional standarts in the field of tourism and hotel manegement.
11- Know the internal and external environmental factors which have an effect on tourism and hotel management
12- Know at least one foreign language at level A2 Europe Language Portfolio
13- Have strong communication skills and accommodate easily to teamwork.
14- Know and participates actively in practices under food&beverage department in hotels such as menu planning, food production, bar services, banquet organizations.
15- Follow vocational innovations and improve themselves constantly on a continued basis.
16- Explain basic tourism and business terms.
17- Know and apply to book, room sales, greeting guests, posting, accounting and registration procedures
18- Know the use and supervision of cleaning products, housekeeping management, cleaning of rooms and common area, laundry management.

Exam Regulations & Assesment & Grading

According to 29.08.2012 dated and 465/11 numbered Muğla Sıtkı Kocman University senatus consultum , exams consist of mid-terms, final exams, excuse exams, repeat exams, exemption exams and one course exam. Mid-terms: There are mid-term exams for the courses that exist in every term. 40% of a mid-term exam is considered. Final exams: There are final exams to test academic success at the end of the term. 60% of a final exam is considered. Excuse exams: If a student has a valid excuse for the mid-term or final exams, related board allow for excuse exams. For the excuse exams, student must submit a petition, which explains the excuse, in 3 days to deanship/ management. Moreover, the excuse should be approved by related board. Repeat exams: Students may take repeat exams for the courses, which are graded as FD or FF that they fail and which are graded as DD or DC that they pass, at the end of term. The point of a repeat exam substitutes for the final point of that course. The percentages of mid-term and repeat exams are assessed in the same way as final exams. For the repeat exams, final point is considered regardless of what was graded before. Exemption exams: Exemption exams are set for the courses defined by the senate on the specified dates in academic calender. One course exams: They are for the students who failed in one course and will graduate in case of succeeding in that course. Moreover, the students may take one course exam to increase their own average score, although they succeed all of the courses in the program, for the reason that they cannot graduate due to grade point average is less than 2,00. To take one course exam for graduation, a petition should be given to the head of department. One can take this exam only once. For every course, students are graded at the end of the term as below by the lecturer of the course. Grade Equivalent Mid-term/Final Grade Coefficient 90-100 AA 4 85-89 BA 3,5 80-84 BB 3 75-79 CB 2,5 70-74 CC 2 65-69 DC 1,5 60-64 DD 1 50-59 FD 0,5 49 and below FF 0 The assessments apart from the above, TT means failure becausse of absenteeism, MM means exemption for the course, GG success in course, KK means failure in the course, VV means abolished course.

Graduation Requirements

For graduation, it is required to pass all courses in the programme (120 ECTS), have a GPA of at least 2.00 and complete succesfully 30 work-day internship in tourism firms.

Occupational Profiles of Graduates

The graduates of Tourism and Hotel Management Programme can find various employment opportunities in public and private establishments such as; in different departmants of hotels/holiday villages, in restaurants and other food and beverage companies, in travel agencies and tour operators, in transporting enterprises and in other private sector establishments.

Access to Further Studies

Students who are graduating, Vertical Transition Examination (DGS) by entering university undergraduate education sections that can enter. Tourism and Hotel Management program, the students who graduated from entering in DGS sections are: Business, Business Informatics, Business Administration-Economics, Hospitality Management, Hospitality Management Education, Hospitality and Tourism Management, Logistics Management, Tourism Management, Tourism and Hotel Management, Tourism and Hotel Management, Tourism and Hospitality Management, Tourism and Guidance.

Mode of Study

Associate Degree (Full-Time)

Programme Director

Associate Prof.Dr. Ozan KAYA

ECTS Coordinator

Associate Prof.Dr. Ozan KAYA

Course Structure Diagram with Credits

1. Year - 1. Term
Course Unit Code Course Unit Title Course Type Theory Practice ECTS Print
TDB1801 TURKISH LANGUAGE I Required 2 0 2
TDBY1801 TURKISH LANGUAGE I Required 2 0 2
TOİ1005 GENERAL TOURISM Required 3 0 3
TOİ1011 FRONT OFFICE APPLICATIONS Required 2 1 3
TOİ1013 HOUSEKEEPING MANEGEMENT Required 2 1 3
TOİ1015 FOOD AND BEVERAGE SERVICE I Required 3 2 5
TOİ1017 HOTEL MANAGEMENT Required 3 0 3
TOİ1019 VOCATIONAL FOREIGN LANGUAGE ENGLISH I Elective 2 0 3
TOİ1021 VOCATIONAL FOREIGN LANGUAGE GERMAN I Elective 2 0 3
TOİ1023 VOCATIONAL FOREIGN LANGUAGE RUSSIAN I Elective 2 0 3
TOİ1503 PROFESSIONAL MATHEMATICS Elective 2 0 3
TOİ1505 DIGITAL LITERACY IN TOURISM Elective 2 0 3
TOİ1507 GENERAL ACCOUNTING Elective 2 0 3
TOİ1509 CAREER PLANNING Elective 2 0 3
YDB1801 ENGLİSH I Required 2 0 2
YDB1803 GERMAN I Required 2 0 2
YDB1805 FRENCH I Required 2 0 2
İSG1901 OCCUPATIONAL HEALTH AND SAFETY Elective 2 0 3
İŞY1837 BUSINESS MANAGEMENT Elective 2 0 3
       
1. Year - 2. Term
Course Unit Code Course Unit Title Course Type Theory Practice ECTS Print
AŞÇ1902 BASIC KITCHEN INFORMATION Elective 2 0 3
AŞÇ1904 GASTRONOMY AND HISTORY OF FOOD Elective 2 0 3
BİP1824 INFORMATION AND COMMUNICATION TECHNOLOGIES I Required 3 0 3
TDB1802 TURKISH LANGUAGE II Required 2 0 2
TDBY1802 TURKISH LANGUAGE II Required 2 0 2
TOİ1012 FOOD AND BEVERAGE SERVICE II Required 3 2 5
TOİ1014 FRONT OFFICE MANAGEMENT Required 2 1 4
TOİ1016 VOCATIONAL FOREIGN LANGUAGE ENGLISH II Elective 2 0 3
TOİ1018 VOCATIONAL FOREIGN LANGUAGE GERMAN II Elective 2 0 3
TOİ1020 VOCATIONAL FOREIGN LANGUAGE RUSSIAN II Elective 2 0 3
TOİ1022 PROFESSIONAL INTERNSHIP (40 WORKDAYS) Required 0 0 8
TOİ1508 HOUSEKEEPING IMPLEMENTING Elective 2 1 3
YDB1802 ENGLİSH II* Required 2 0 2
YDB1804 GERMAN II Required 2 0 2
YDB1806 FRENCH II Required 2 0 2
       
2. Year - 1. Term
Course Unit Code Course Unit Title Course Type Theory Practice ECTS Print
ATB2801 ATATURK'S PRINCIPLES AND REVOLUTION HISTORY I Required 2 0 2
ATBY2801 ATATURK'S PRINCIPLES AND REVOLUTION HISTORY I Required 2 0 2
PZR2829 TOURISM MARKETING Required 3 0 4
TOİ2013 ECONOMY OF TOURISM Required 3 0 3
TOİ2015 VOCATIONAL FOREIGN LANGUAGE ENGLISH III Required Elective 2 0 3
TOİ2017 VOCATIONAL FOREIGN LANGUAGE GERMAN III Elective 2 0 3
TOİ2019 VOCATIONAL FOREIGN LANGUAGE RUSSIAN III Required Elective 2 0 3
TOİ2513 TOURISM GEOGRAPHY OF TURKEY Elective 3 0 3
TOİ2515 TOURISM AND ENVIRONMENT Elective 2 0 3
TOİ2517 PROFESSIONAL ETHICS IN TOURISM Elective 2 0 3
TOİ2519 QUALITY MANAGEMENT SYSTEMS Elective 2 0 3
TOİ2521 RESEARCH METHODS AND TECHNIQUES Elective 2 0 3
TOİ2523 REVENUE MANAGEMENT IN TOURISM BUSINESS Elective 2 0 3
TOİ2525 ACCOMMODATION BUSINESS ACCOUNTING Elective 3 0 3
TOİ2527 CENTRAL RESERVATION SYSTEMS IN TOURISM ENTERPRISES Elective 2 2 6
TOİ2529 FRONT OFFICE PACKAGE PROGRAM APPLICATIONS I Elective 2 2 6
TOİ2531 FOOD AND BEVERAGE PACKAGE PROGRAM APPLICATIONS I Elective 2 2 6
TOİ2533 GUEST RELATIONS Elective 3 0 3
TOİ2535 TOURISM SOCIOLOGY Elective 3 0 3
TOİ2537 BANQUET AND SERVICES MANAGEMENT Elective 2 0 3
TOİ2539 RURAL TOURISM Elective 2 0 3
TOİ2541 ECO TOURISM Elective 2 0 3
TOİ2543 CONTEMPORARY SELECTION TOPICS IN TOURISM Elective 2 0 3
TOİ2545 HYGIENE AND SANITATION Elective 2 0 3
TOİ2547 ENTERTAINMENT MANAGEMENT IN TOURISM Elective 2 0 3
TOİ2551 MENU PLANNING Elective 2 1 3
       
2. Year - 2. Term
Course Unit Code Course Unit Title Course Type Theory Practice ECTS Print
ATB2802 ATATURK'S PRINCIPLES AND REVOLUTION HISTORY II Required 2 0 2
ATBY2802 ATATÜRK'S PRİNCİPLES HİSTORY II Required 2 0 2
BSD1900 PHYSICAL EDUCATION Elective 3 0 3
ORD0040 SOCIAL RESPONSIBILITY PROJECT Elective 1 2 4
TOİ2012 VOCATIONAL FOREIGN LANGUAGE ENGLISH IV Required Elective 2 0 3
TOİ2014 VOCATIONAL FOREIGN LANGUAGE GERMAN IV Required Elective 2 0 3
TOİ2016 VOCATIONAL FOREIGN LANGUAGE RUSSIAN IV Required Elective 2 0 3
TOİ2018 TOUR OPERATING AND TRAVEL AGENCY Required 3 0 4
TOİ2020 ENTREPRENEURSHIP Required 2 1 3
TOİ2022 COMMUNICATION Required 3 0 3
TOİ2520 HUMAN RESOURCES MANAGEMENT IN TOURISM BUSINESS Elective 3 0 3
TOİ2522 COST ANALYSIS IN ACCOMODATION ESTABLISHMENTS Elective 3 0 3
TOİ2524 BEVERAGE PREPARATION AND SERVICE IN THE BAR Elective 3 2 6
TOİ2526 WORLD TOURISM GEOGRAPHY Elective 3 0 3
TOİ2528 FRONT OFFICE PACKAGE PROGRAM APPLICATIONS II Elective 2 2 6
TOİ2530 FOOD AND BEVERAGE PACKAGE PROGRAM APPLICATIONS I Elective 2 2 6
TOİ2532 SUSTAINABLE TOURISM Elective 3 0 3
TOİ2534 DIRECTED STUDY Elective 2 1 3
TOİ2536 COUNTRIES AND CULTURES IN TOURISM Elective 3 0 3
TOİ2538 CULTURAL HERITAGE TOURISM Elective 3 0 3
TOİ2540 SUPERVISION AND LEADERSHIP IN HOSPITALITY INDUSTRY Elective 3 0 3
TOİ2542 HOSPITALITY AND TOURISM LEGISLATION Elective 3 0 3
TOİ2544 PUBLIC RELATIONS IN TOURISM BUSINESSES Elective 3 0 3
TOİ2546 ORGANIZATIONAL BEHAVIOR IN ACCOMODATION BUSINESSES Elective 2 0 3
TOİ2548 CONGRESS AND FAIR ORGANIZATIONS Elective 2 1 3
TOİ2550 SPECIAL INTEREST TOURISM Elective 3 0 3
TOİ2552 SME MANAGEMENT AND BUSINESS DEVELOPMENT PRACTICES IN TOURISM Elective 3 0 3
       
 

Evaluation Questionnaires

Course & Program Outcomes Matrix

1. Year - 1. Term
Ders AdıPy1Py2Py3Py4Py5Py6Py7Py8Py9Py10Py11Py12Py13Py14Py15Py16Py17Py18
TURKISH LANGUAGE I511111134322      
TURKISH LANGUAGE I511111134322      
GENERAL TOURISM323435453552213411
FRONT OFFICE APPLICATIONS555555555355515553
HOUSEKEEPING MANEGEMENT444555444455414225
FOOD AND BEVERAGE SERVICE I333333333333      
HOTEL MANAGEMENT454544434444      
VOCATIONAL FOREIGN LANGUAGE ENGLISH I333333333333333333
VOCATIONAL FOREIGN LANGUAGE GERMAN I111151151111222222
VOCATIONAL FOREIGN LANGUAGE RUSSIAN I115111111115111111
PROFESSIONAL MATHEMATICS  4    4          
DIGITAL LITERACY IN TOURISM3333344343335     
GENERAL ACCOUNTING555355433242223422
CAREER PLANNING333333 33334444   
ENGLİSH I3353333332254223 1
GERMAN I454335344444      
FRENCH I245545534425      
OCCUPATIONAL HEALTH AND SAFETY333333333333      
BUSINESS MANAGEMENT5                 
                   
1. Year - 2. Term
Ders AdıPy1Py2Py3Py4Py5Py6Py7Py8Py9Py10Py11Py12Py13Py14Py15Py16Py17Py18
BASIC KITCHEN INFORMATION3 3333333333333   
GASTRONOMY AND HISTORY OF FOOD33 33333333334    
INFORMATION AND COMMUNICATION TECHNOLOGIES I111555524454      
TURKISH LANGUAGE II112455333555      
TURKISH LANGUAGE II112455333555      
FOOD AND BEVERAGE SERVICE II445555354455      
FRONT OFFICE MANAGEMENT555545555445535454
VOCATIONAL FOREIGN LANGUAGE ENGLISH II333333333333333333
VOCATIONAL FOREIGN LANGUAGE GERMAN II344344234455      
VOCATIONAL FOREIGN LANGUAGE RUSSIAN II113352252231      
PROFESSIONAL INTERNSHIP (40 WORKDAYS)555555555555      
HOUSEKEEPING IMPLEMENTING3445555555 5      
ENGLİSH II*                  
GERMAN II                  
FRENCH II3533534332        
                   
2. Year - 1. Term
Ders AdıPy1Py2Py3Py4Py5Py6Py7Py8Py9Py10Py11Py12Py13Py14Py15Py16Py17Py18
ATATURK'S PRINCIPLES AND REVOLUTION HISTORY I                  
ATATURK'S PRINCIPLES AND REVOLUTION HISTORY I                  
TOURISM MARKETING444444434333424   
ECONOMY OF TOURISM544444424444      
VOCATIONAL FOREIGN LANGUAGE ENGLISH III343434343434343434
VOCATIONAL FOREIGN LANGUAGE GERMAN III333333333333      
VOCATIONAL FOREIGN LANGUAGE RUSSIAN III112222222232      
TOURISM GEOGRAPHY OF TURKEY434355344455      
TOURISM AND ENVIRONMENT251113111441144111
PROFESSIONAL ETHICS IN TOURISM353333333333333333
QUALITY MANAGEMENT SYSTEMS424344355445      
RESEARCH METHODS AND TECHNIQUES554543342431424   
REVENUE MANAGEMENT IN TOURISM BUSINESS2412 1422222333333
ACCOMMODATION BUSINESS ACCOUNTING241333333331443333
CENTRAL RESERVATION SYSTEMS IN TOURISM ENTERPRISES331531333331323333
FRONT OFFICE PACKAGE PROGRAM APPLICATIONS I555545555445545453
FOOD AND BEVERAGE PACKAGE PROGRAM APPLICATIONS I333522333323254444
GUEST RELATIONS345444445555      
TOURISM SOCIOLOGY154212212252525222
BANQUET AND SERVICES MANAGEMENT111555555555      
RURAL TOURISM333413314522222333
ECO TOURISM334413315323342222
CONTEMPORARY SELECTION TOPICS IN TOURISM151112111111115511
HYGIENE AND SANITATION434413314333422333
ENTERTAINMENT MANAGEMENT IN TOURISM312333333444444444
MENU PLANNING445354344323      
                   
2. Year - 2. Term
Ders AdıPy1Py2Py3Py4Py5Py6Py7Py8Py9Py10Py11Py12Py13Py14Py15Py16Py17Py18
ATATURK'S PRINCIPLES AND REVOLUTION HISTORY II                  
ATATÜRK'S PRİNCİPLES HİSTORY II                  
PHYSICAL EDUCATION111111111111111   
SOCIAL RESPONSIBILITY PROJECT443421512433333333
VOCATIONAL FOREIGN LANGUAGE ENGLISH IV333333333333333333
VOCATIONAL FOREIGN LANGUAGE GERMAN IV125222222225222222
VOCATIONAL FOREIGN LANGUAGE RUSSIAN IV113352252231111111
TOUR OPERATING AND TRAVEL AGENCY422155154354      
ENTREPRENEURSHIP543444443443114   
COMMUNICATION555  55455        
HUMAN RESOURCES MANAGEMENT IN TOURISM BUSINESS554213524223      
COST ANALYSIS IN ACCOMODATION ESTABLISHMENTS341312313333344422
BEVERAGE PREPARATION AND SERVICE IN THE BAR255233533322444444
WORLD TOURISM GEOGRAPHY                  
FRONT OFFICE PACKAGE PROGRAM APPLICATIONS II555545555445545453
FOOD AND BEVERAGE PACKAGE PROGRAM APPLICATIONS I231522232212234223
SUSTAINABLE TOURISM151122322221322222
DIRECTED STUDY421122522222452222
COUNTRIES AND CULTURES IN TOURISM141222321221333333
CULTURAL HERITAGE TOURISM1511224 2323333333
SUPERVISION AND LEADERSHIP IN HOSPITALITY INDUSTRY331312444452233444
HOSPITALITY AND TOURISM LEGISLATION344444434443333333
PUBLIC RELATIONS IN TOURISM BUSINESSES521255432222433352
ORGANIZATIONAL BEHAVIOR IN ACCOMODATION BUSINESSES541113452222333333
CONGRESS AND FAIR ORGANIZATIONS331333355432222333
SPECIAL INTEREST TOURISM251112322222225222
SME MANAGEMENT AND BUSINESS DEVELOPMENT PRACTICES IN TOURISM334322144213422213
                   
 

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